On Tuesday, November 28, 2023, Elizabeth Sullivan, Senior Director of Advocacy and Counsel, Credit Union National Association; Amanda Smith, Senior Regulatory Affairs Counsel, National Association of Federally‐Insured Credit Unions; Jonathan Thessin, Vice President/Senior Counsel, Regulatory Compliance and Policy, American Bankers Association; Leah Dempsey, counsel for ACA International, Brownstein, Hyatt Farber Schreck; and Michael Pryor, counsel for the Credit Union National Association (collectively, the Associations), met virtually with Commissioner Anna Gomez; Deena Shetler, Acting Chief of Staff and Legal Advisor for Media and International; Edyael Casaperalta, Acting Legal Advisor for Wireless, Public Safety and Consumer Protection; and Hayley Steffen, Acting Legal Advisor for Wireline and Space.
During the meeting, the participants discussed the Federal Communications Commission's draft Second Report and Order and Second Further Notice of Proposed Rulemaking regarding illegal automated text messages. We also addressed, consistent with previous comments, the Commission’s ongoing proceedings regarding revocation of consent under the Telephone Consumer Protection Act (TCPA).
We reiterated our strong support for actions to remove bad actors and illegal calling and texting traffic from the network. We noted that banks, credit unions, and other financial services providers make informational calls to their customers, often providing critical information such as fraud alerts, past‐due notices, and payment reminders.
