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ABA: The American Bankers Association
Banking Topic

Inclusive Banking

America’s banks believe everyone should have access to the banking system and the safety and convenience that comes with a bank account. ABA supports policies, programs and innovations that encourage financial inclusion. When safe, affordable and accessible financial products and services are readily available, families, communities and the economy can prosper.

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ABA is prioritizing fairness, equity and inclusion by offering tools, expertise and training to support banks in meeting the financial needs of their communities. Bankers in every role are encouraged to explore all of ABA’s resources focused on fostering financial inclusion. Reducing the number of unbanked in the country is not just the right thing to do, it’s good for business.

The Benefits of Bank On-Certified Accounts

See how offering low-cost Bank On accounts is bringing the benefits of banking to millions of Americans.

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Related Training & Events

  • ABA Experts Webinar: What You Need to Know about the CRA Final Rule

    Recorded Webinar | November 3, 2023

    The federal banking agencies have finalized the long-awaited overhaul of regulations that implement the Community Reinvestment Act. The new rule aims to reflect the digital delivery of financial products and services and enhance economic opportunity for low-and moderate-income individuals and communities. It also has strategic implications for banks that may affect your growth strategy and expansion into new markets.

  • Planning Challenges for Families with Multi-National Family Members or Assets

    Upcoming Webinar | September 5, 2024 | 1 - 2:30 PM ET

    Many U.S.-based families have one or more family members living outside the country. Other families acquire property in a foreign country. This session will review some of the more common issues to watch for when dealing with the legal and tax systems of different countries.

  • Get More Comfortable with Uncomfortable/Difficult Client Conversations

    Recorded Webinar | July 16, 2024

    Part of an advisor’s role is to initiate and discuss uncomfortable topics with clients, as it’s vital to the health and well-being of your clients and their families. In this webinar, learn how to identify and acknowledge uncomfortable feelings in yourself and your clients.

  • Serving Customers With Disabilities

    Recorded Webinar | February 22, 2024

    About 13% of the U.S. population lives with a disability, which constitutes the largest minority group in the U.S. Serving these consumers promotes financial inclusion, and there are now qualified Community Reinvestment Act (CRA) investment activities that provide needed programs and services to help support people with disabilities through residential and small business lending.

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Expanding Financial Services Access

Help knock down barriers to financial inclusion for individuals who were previously in the criminal justice system.

Read the Issue Brief

ABA Resources

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New Report on Banking Access

ABA took a look at Americans' access to banking services and what banks are doing today to reach all communities. Read our new report for the latest data on digital and physical banking, and banks' efforts to accelerate financial inclusion.

2021 Bank Access Report

Industry Resources

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FDIC Encourages Americans to #GetBanked

Many Americans begin their banking relationship by opening a checking or savings account online. The FDIC's #GetBanked page offers resources on opening an insured bank account, including a search tool, checklist and links to additional support.

Visit the Site

Our Experts

Joe Pigg

Joe Pigg

Senior Vice President & Senior Counsel, Regulatory Compliance and Policy

Contact Joseph
Naomi Mercer

Naomi Mercer

Senior Vice President, Diversity, Equity & Inclusion

Diversity, Equity, and Inclusion

Contact Naomi

Press Contact

Mike Townsend

(202) 663-5471

Contact Mike

Stay Connected

Diversity, Equity, and Inclusion Advisory Group

Provides input to guide ABA staff on the creation of future programming and advocacy issues concerning DEI.

Diversity, Equity, and Inclusion Open Forum

A monthly forum for bankers to conduct peer-to-peer exchanges on DEI topics, challenges, and leading practices.

Community Engagement and Reinvestment Committee

The Committee assists bankers in finding constructive ways to encourage and promote sound lending and investments in their communities.

Fair Lending and UDAAP Working Group

Discuss fair lending issues and concerns, discuss regulatory expectations, and address problems banks are facing.

Environmental, Social, and Governance Working Group

ABA's Environmental, Social, and Governance (ESG) Working Group will provide member banks with a forum for discussing the many facets of ESG engagement by banks, with a particular focus on advocacy.

Americans with Disabilities Act Peer Group

A banker-driven forum for members to discuss ADA compliance from an operational perspective, as well as emerging issues and challenges.