HomeStreet Bank Case Study

HomeStreet Bank has provided an array of financial and banking services for customers on the West Coast and Hawaii since 1931. From commercial banking to mortgage lending, HomeStreet recognizes the importance of a stellar customer experience. The bank also prides itself on being a great place to work and grow for its employees. HomeStreet turned to SilverTech and Progress Sitefinity to build a new site to better serve both its employees and customers.

Together SilverTech and HomeStreet identified a list of issues with its old site. An extensive and in-depth discovery session by SilverTech’s expert strategists revealed areas for improvement and opportunity. HomeStreet’s previous platform did not allow for fast updates, quick response times or easy navigation for customers. Due to the constant need to trouble shoot and search for solutions, the site was a headache for customers and employees alike.

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